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Help File

How long will it take to receive the goods after placing an order?

We try to ship everything as soon as possible, trying to combine the order into 1 shipment, as we source from various suppliers, it can take up to one months to fulfil the order.

Why can I not order smaller quantities (MOQ)?

As we source part of our product line from factories in China we prefer to pass on the favourable pricing, therefore we are unable to "split" the MOQ into smaller quantities.


Why don't you carry a full assortment as other online shops?

It is not our aim to carry "everything for the boater" but we are glad if you point us to additional items you think would be interesting for us to carry.


I am a boat builder, chandlery shop and would like to purchase from Yacht-Direct?

You are Welcome, please contact us on info (at) Yacht-Direct.com and we will be happy to open a merchant account for you.


What is the Affiliate Program?

Our Affiliate Program entitles you to earn 10% comission based on a referral basis (subject to our approval). If you recommend our products to a friend, add the name of his / her boat to your affilinate account, you will receive a comission for all sales to the corresponding boat owner generated within 3 months after the initial registration.

A new affilinate can only be approved once an ititial order of USD 1000.-- has been placed, paid and shipped.

 



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